{"id":4350,"date":"2025-04-30T11:45:28","date_gmt":"2025-04-30T11:45:28","guid":{"rendered":"https:\/\/metin2-won.com\/?page_id=4350"},"modified":"2025-07-16T18:45:43","modified_gmt":"2025-07-16T18:45:43","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/metin2-won.com\/fr\/refund-policy\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"

for Metin2-Won<\/strong>
Website: www.metin2-won.com<\/a>
Email: contact@metin2-won.com<\/a>
Phone: +971 564549152<\/p>\n

1. Right of Withdrawal and Refunds<\/h3>\n

At Metin2-Won<\/strong>, our goal is for you to be completely satisfied with your purchase. However, if you are not satisfied, you have the right to withdraw from your order within 14 days<\/strong> of receiving the goods without providing any reason and to request a refund.<\/p>\n

The withdrawal period is 14 days<\/strong> from the day you or a third party designated by you takes possession of the goods.<\/p>\n

2. Exercising the Right of Withdrawal<\/h3>\n

To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of a clear statement (e.g., by email to contact@metin2-won.com<\/a><\/strong> or by post). You may use the sample withdrawal form below, though its use is not mandatory:<\/p>\n

Sample Withdrawal Form available upon request.<\/em><\/p>\n

3. Return of Goods<\/h3>\n

In the event of a withdrawal, you are required to return the goods to us without delay and, in any case, no later than 14 days<\/strong> from the date on which you informed us of your withdrawal. Return shipping costs are the responsibility of the buyer<\/strong>.<\/p>\n

The goods must be in unused condition and in the same state in which you received them, including the original packaging<\/strong>, if applicable.<\/p>\n

4. Refunds<\/h3>\n

Once we have received and inspected your return, we will notify you by email. If the return is approved, your refund will be processed within 14 days<\/strong>.<\/p>\n

Refunds will be issued using the same payment method<\/strong> you used for the original transaction, unless otherwise expressly agreed. You will not incur any additional fees for the refund.<\/p>\n

5. Exclusions from the Right of Withdrawal<\/h3>\n

The right of withdrawal does not apply to:<\/p>\n